We have had a fantastic report from the Quality Care Commission.
I have never seen anyone show the slightest hesitation, exhaustion, loss of patience or ignoring what might or might not be an urgent need inadequately explained by an ailing resident. I believe the personal ethos of Matron has to be the driving force behind such care.
We have been overwhelmed with positive feedback and glowing thanks from many of our residents and their families. We are very proud to share some of our more recent appraisals with you here.